Privacy Policy

Last updated: 21 July 2025

Overview

The Buying on Country website and e-learning platform is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant NSW Government digital and cloud policy requirements.
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use the platform.

Who We Are

The Buying on Country platform is operated by the NSW Indigenous Chamber of Commerce (NSWICC). NSWICC is the peak body for Aboriginal and Torres Strait Islander businesses in NSW and manages this platform to support ethical and culturally safe procurement.

Information We Collect

We only collect personal information necessary to deliver our learning services and support user participation. This may include:

  • Full name
  • Email address
  • Organisation (optional)
  • Learning activity and progress (course completions, quiz results, certificates)
We do not collect or store any sensitive personal information (such as health, financial, biometric, or government identifiers).

How We Collect Information

Information is collected through:

  • User registration forms
  • Learning management system (LMS) activity
  • Voluntary contact (e.g., help desk or feedback forms)
We use secure, encrypted data collection methods on our website, hosted within Australian data centres.

How We Use Your Information

We use your personal information to:

  • Register and manage user accounts
  • Deliver learning content and track course progress
  • Issue certificates of completion
  • Improve the platform’s content and functionality
  • Comply with legal obligations
We do not use your information for marketing without your express consent.

Data Hosting & Security

All user data is stored within Australia on secure infrastructure that complies with:
  • ISO 27001
  • IRAP-assessed environments
  • TLS 1.3 encryption
  • AES-256 encryption
Daily backups are securely retained within Australian data centres, with no offshore replication or data transfer.

Cookies & Analytics

Our website uses functional cookies to improve your user experience and maintain secure logins. We may use anonymised analytics tools to assess platform usage, but no personal identifiers are included.
You can control cookie settings via your browser.

Disclosure of Personal Information

Your personal information will not be shared with third parties except in the following circumstances:

  • To authorised administrators of NSWICC
  • Where required by law or a legal process
  • With your express consent
We do not sell or rent personal information to third parties.

Access and Correction

You have the right to:

  • Access the personal information we hold about you
  • Request corrections if your information is inaccurate

To make a request, please contact:

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Inactive accounts may be archived or deleted after 24 months.

Platform Hosted in Australia

The Buying on Country platform is fully hosted in Australia. No data is transferred, processed, or stored outside of Australia.

Changes to This Policy

We may update this Privacy Policy to reflect changes to platform practices or legal requirements. Updated versions will be published on this page with the effective date.

Contact Us

If you have any questions or concerns, please contact:

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